Jessica Pickering
Jessica is a Client Success Representative at Travel Media Group and works with hoteliers to directly improve their online reputation.
Jessica has a BA from the University of Alabama at Birmingham in communications management. She has a strong background in the hospitality industry as she has worked front desk at a hotel in Birmingham, managed an IMAX Dome theater, and interned at Walt Disney World Resort. Jessica enjoys photography, kayaking through the beautiful Florida springs, eating her way around Disney World, and spending time with friends, and cat-child, Charles.
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What Hidden Instagram Likes Mean for Your Hotel
In November 2019, Instagram CEO, Adam Mosseri, announced a few changes coming to the popular social media app. The most controversial of the updates is that the company is going to start hiding the likes feature for some of its users in the United States. Instagram...
5 Festive Social Media Ideas To Try This Holiday Season
Social media is the best place to provide your guests with a visual experience of your property. If you have a solid social media presence, you can sometimes have more influence over travelers’ opinions than any review on an OTA site. The best time to start taking...
How to Give Thanks for Guest Feedback
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou Guest sentiment is especially important to keep in mind with regard to your guests during the holiday season that is quickly...
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