Suite Spot: Hotel Marketing Podcast

54 – The Changing Traveler Experience: 2019 vs 2020

by | July 29, 2020 | COVID-19, Suite Spot: Hotel Marketing Podcast | 0 comments

In this episode of Suite Spot, Ryan Embree reflects on some of the post-pandemic effects of our everyday lives when it comes to travel. Ryan recounts the significant changes to the traveler experience of a hotel stay in summer 2019 versus summer 2020. He talks about how hoteliers have adapted their websites, social media, and […]

53 – Responding To COVID-19 Online Reviews

by | July 15, 2020 | COVID-19, Suite Spot: Hotel Marketing Podcast | 0 comments

In this episode of the Suite Spot, we discuss what to do when your hotel receives an online review related to the COVID-19 pandemic. Host, Ryan Embree, is joined by review response expert and Respond & Resolve™ Product Manager, Kristeena Seckinger, who walks us through which COVID-19 red flags to watch out for in your […]

52 – Building Traveler Confidence for COVID Recovery

by | July 1, 2020 | COVID-19, Suite Spot: Hotel Marketing Podcast | 0 comments

In this episode of the Suite Spot, we turn our attention to COVID-19 hotel industry recovery and what hoteliers can do to build traveler confidence. Host Ryan Embree is joined remotely by Travel Media Group’s Director of Marketing, Anne Sandoval, to share best practices for increasing guests’ comfort level.

51 – COVID Hotel Industry Trends With Jan Freitag

by | June 17, 2020 | COVID-19, Suite Spot: Hotel Marketing Podcast | 0 comments

In this special edition of the Suite Spot, we sit down with Senior Vice President of Lodging Insights at STR, Jan Freitag. Jan and his team at STR have been hard at work collecting and analyzing hotel data across the globe during the COVID-19 pandemic.

50 – 1st Impression Score™

by | June 3, 2020 | Suite Spot: Hotel Marketing Podcast | 0 comments

In this episode of the Suite Spot, we celebrate another hotel digital marketing innovation created by Travel Media Group’s product development team led by VP of Product & Technology, Jason Lee. Host Ryan Embree is joined by Jason to discuss 1st Impression Score™, a first of its kind hospitality and reputation metric.

49 – Client Success During COVID-19

by | May 20, 2020 | COVID-19, Suite Spot: Hotel Marketing Podcast | 0 comments

In this episode of the Suite Spot, we discuss the stories and sentiments that we have been hearing from our hotel partners across the country who have been impacted by COVID-19. Host Ryan Embree is joined by Client Success & Operations Manager Edwin Pomales to discuss how his team has evolved their conversations with our […]

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