Transforming Your Hotel Experience: Exceed New Guest Expectations [Webinar]

by | August 2, 2021 | Resources, Webinars | 0 comments

Hotel guest expectations have been steadily rising over the last decade. The increase has been fueled by the introduction of more online review sites and growth in traveler feedback. COVID-19 raised the bar even higher for hoteliers, completely transforming what travelers consider a five-star hotel experience. In this webinar, we will talk about what aspects […]

Inspire Booking Confidence With Review Responses [Webinar]

by | July 2, 2021 | Resources, Webinars | 0 comments

Today’s post starts with a bit of backstory – although I am currently the Content Manager at Travel Media Group, though that is not where my journey began. A couple of years ago, I started on our Respond & Resolve™ team as a Response Analyst, working directly with our hotel partners on efficient and effective […]

Scroll, Swipe, Book. Win Occupancy on Social Media [Webinar]

by | May 28, 2021 | Resources, Webinars | 0 comments

Today, social media is more than just a place to connect with your old high school friends. Critical purchasing decisions are being made online every day on Facebook, LinkedIn, Instagram, and Twitter. For hotels, this means bookings and an outlet to impact guest conversion. So what is your hotel’s strategy to win more bookings on […]

Social Listening 101 – Join the Conversation [Webinar]

by | March 31, 2021 | Resources, Webinars | 0 comments

Social Media has given new meaning to the popular phrase “word of mouth.” In 2021, travelers are constantly mentioning, tagging, and talking about your property online. There are so many unique ways that travelers discuss your hotel on social media platforms, including Facebook, Twitter, and Instagram. We will teach you how to be a part […]

Responding to Online Reviews Post-COVID-19 for Hotel Owners & Managers [Webinar]

by | February 26, 2021 | Resources, Webinars | 0 comments

COVID-19 has brought many fundamental changes to the hotel industry, including the way hoteliers respond to reviews online. Amid the pandemic, review responses are a vital outlet for communicating with guests to instill confidence about your property. For hotel owners and managers, you can leverage review responses to reach future travelers, ensure them of your […]

Social Media Resolutions: Planning Your Hotel’s 2021 Content Calendar [Webinar]

by | January 29, 2021 | Webinars | 1 comment

With a crazy 2020 finally coming to a close, it’s time to turn our attention to the new year and start planning for a big 2021. Let’s share tips on how to create a successful social media content calendar to ensure that you and your hotel are prepared as more and more people return to […]

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