Privacy Policy

by | July 3, 2018

Travel Media Group Privacy Policy

Your privacy is important to us. To better protect your privacy, Travel Guide LLC d/b/a Travel Media Group (a division of Dominion Enterprises) provides this Privacy Policy, which explains how your information is collected and used on this website, https://www.travelmediagroup.com. By providing us with personally identifiable information, you expressly consent to our collection, storage, use and disclosure of your personally identifiable information as described in this Privacy Policy.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at info@travelmediagroup.com or by mail to Travel Media Group, 851 Trafalgar Ct Ste 400E, Maitland, FL 32751, Attn: Privacy.

The Information We Collect

“Personal Information”

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

Personal Information also includes Navigational Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below.

When You Visit Our Website

You are free to explore the Website without providing any Personal Information about yourself. Blogs, webinar recordings, podcast episodes and white papers are all accessible to the public.

When You Submit a Website Form

When you request customer support from Travel Media Group, we may collect information that identifies you. This information may include your name, company name, email address or phone number. We will also collect your information if you submit a form to inquire about our products or services or contact our company. This information is requested so that we can best serve you. As an alternative, you can contact us at info@travelmediagroup.com.

When You Receive Travel Media Group Emails

Emails we send you may include a technology (called a web beacon) that tells Travel Media Group whether you have received or opened the email, or clicked a link in the email. If you do not want us to collect this email behavior information from Travel Media Group marketing emails, you can opt out of receiving Travel Media Group marketing emails.

Navigation Information

We collect information about how you use our websites. We may collect information sent by your browser or device to our servers whenever you visit a Travel Media Group website. For example, your browser or device may tell us your IP address (which may tell us generally where you are located) and the type of browser and device you used. Your browser may also tell us information such as the page that led you to our website and, if applicable, the search terms you typed into a search engine that led you to our website. Travel Media Group may collect information about how you use our websites by using cookies (see “What are Cookies?” below for more details) and similar technologies and our servers may collect similar information when you are logged in to the website. This information may be anonymous or it may be associated with you. The Navigation Information we collect for visitors from the EEA differs. Please refer to the “EEA Visitor Personal Information” section below.

What are Cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. Cookies we use our Website include essential website cookies, performance and functionality cookies, analytics cookies, advertising cookies and social networking cookies. For information on adjusting your cookie preferences, view the “How to Control Cookies” section below.

How We Use the Information We Collect

Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who use our Marketing Services are obligated through our agreements with them to comply with this Privacy Policy.

We Never Sell Personal Information

We will never sell your Personal Information to any third party.

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

  • Provide you with the Travel Media Group website as well as any services, support or information you have requested;
  • Better understand how our websites are used so we can continually improve visitor experiences;
  • Promote the use of our services to you and share promotional and information content with you in accordance with your communication preferences;
  • Provide other companies with statistical information about our users — but this information will not be used to identify any individual user;
  • Send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements
  • Meet legal requirements.

EEA Visitor Personal Information (EEA visitors only)

Travel Media Group serves hotel customers in the US and does not target EEA web users through advertising or other means. If you are a visitor/customer located in the European Economic Area (“EEA”), we will not collect your Personal Information without your consent. If you are visiting our Website from an IP address in the European Union, we will not collect your browser or device information unless you consent to sharing that information by agreeing to it on the cookie banner that appears when you visit our website. Advertising cookies such as remarketing cookies will never be used to target users located in the EEA, even if EEA visitors consent to our cookie use. By submitting web forms on our website, you are consenting to share your Personal Information so that we may contact you.

Use of Navigational Information

We use Navigational Information to operate and improve the Website. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Travel Media Group.

Customer Testimonials and Comments

We post customer testimonials and comments on our Website, which may contain Personal Information. We obtain each customer’s consent via Testimonial Release Agreement prior to posting the customer’s name and testimonial.

Google® AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to a website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. We will never use remarketing service to advertise to EEA visitors.

You can set preferences for how Google advertises to you using the Google Ad Preferences page to opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Social Media Features

Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External Websites

Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

How to Control the Personal Information We Collect

You have the following data protection rights:

  • You can request access, correction, updates or deletion of your Personal Information.
  • You can object to processing of your Personal Information, ask us to restrict processing of your personal information or request portability of your Personal Information.
  • If we have collected and process your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. You may opt out by clicking here: http://preferences.truste.com/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.

Security of Your Personal Information

We understand that the security of your Personal Information is important. We provide reasonable administrative, technical, and physical security controls to protect your Personal Information. However, despite our efforts, no security controls are 100% effective and Travel Media Group cannot ensure or warrant the security of your Personal Information.

Privacy Policy Changes

Occasionally, we may change this privacy policy to allow Travel Media Group to use or share your Personal Information in a different way. We encourage you to periodically review the Travel Media Group Privacy Policy for the latest information on our privacy practices.

To Unsubscribe from Our Communications or Contact Us

You may unsubscribe from our communications at any time by opting out of our marketing emails. You may contact us at any time to request access, correct, update or delete your Personal Information. To do so, email info@travelmediagroup.com or mail to Travel Media Group, 851 Trafalgar Ct Ste 400E, Maitland, FL 32751, Attn: Privacy.

[Policy Updated September 2018]

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