Hotel Marketing agency

Travel Media Group

We’re a hospitality marketing leader providing solutions that give hotels a competitive edge through marketing and business insights. Our services include social media, review responses, reputation management, responsive websites, and more. Brands and groups can opt for white-label review response and guest relations programs to facilitate brand-wide initiatives. Travel Media Group is a hotel marketing company that offers smarter solutions to help hotels increase revenue. 

Our Approach to Digital Marketing is to Make Hotels More Bookable Through Better Online Engagement

Travel Media Group provides best-in-class digital marketing products for hoteliers. Our position as a trusted hotel marketing company for over 30 years gives us a unique understanding of how hotel reputation, competitive pricing, and guest experience work together to make a property successful. We excel above other hotel marketing companies by finding innovative ways to optimize your hotel’s online presence so that travelers can connect with you during their booking journey.

Whether guests are searching for a place to stay on TripAdvisor, browsing vacation photos on social media, or writing a review about their experience, we can help you be found & get chosen by more travelers. We also work to improve your 1st Impression Score® so more travelers recommend your hotel. If you’re looking for hospitality marketing that puts you ahead of the competition and on the cutting edge of hotel digital marketing trends, Travel Media Group has a solution for you.

Travel Media Group is a division of Landmark Interactive & Dominion Enterprises.

Our Leadership Team

Dana Singer

Dana Singer


Dana is the enthusiastic leader of Travel Media Group and is highly skilled at directing organizations to realize their full potential while building a culture centered on inclusion, innovation & growth. She is responsible for leading the overall business vision and associated strategies to drive ongoing success.

Jason Lee

Jason Lee

Chief Technology Officer

Jason is responsible for developing, expanding and refining the Travel Media Group digital product portfolio. He manages our in-house product development team, and works closely with Sales and Marketing teams to ensure product viability, scalability and sales need. Jason has over 20 years of experience in hospitality.

Erica Jo Rago

Erica Jo Rago

Vice President of Strategic Partnerships & Sales

Erica Jo is a results-driven leader who is responsible for ensuring the pace and success of our National, Strategic, and Enterprise sales efforts. She empowers her teams to align with clients by tailoring a mix of solutions that allow hoteliers to maintain high-quality standards. Erica Jo is committed to the resilience and ongoing success of our partners and the industry as a whole. 

Edwin Pomales

Edwin Pomales

Director of Client Success & Operations

Edwin leads our client success and operations teams to prioritize client satisfaction and engagement. Edwin’s dedication to the happiness of our customers and the effectiveness of the client success team helps us build lasting, mutually beneficial relationships with our hotel clients. Through mentorship and coaching, Edwin instills a passion for helping hoteliers with his team.

Diane Elderkin

Diane Elderkin

Sales Director

Diane is at the forefront of TMG’s direct selling efforts. Her team initiates new partnerships while serving existing clients in the execution of their aligned goals. She coaches her team to leverage the most current market trends that enhance B2C and B2B solutions for the hospitality industry. Diane’s main focus is consulting with hoteliers and implementing solutions that improve online presence and, ultimately, grow their businesses.

Ryan Embree

Ryan Embree

Director of Marketing

As Director of Marketing, Ryan fosters relationships with hoteliers and hospitality groups. You may have met Ryan at a recent trade show, or heard his voice on one of our educational webinars or Suite Spot podcast episodes. Ryan is passionate about the hotel business and is dedicated to educating hoteliers and consulting with them about how to implement successful marketing practices.

Emily Michael

Emily Michael

Director of Enterprise Sales

Throughout her 22-year career with Travel Media Group, Emily has proven to be a true leader, continually reimagining new ways to grow and strengthen our partnerships. Her intellectual generosity, commitment to her clients, and unyielding mission to deliver the highest quality solutions make her the perfect fit for our Enterprise channel. 

Jackie Avery

Jackie Avery

Respond & Resolve™ Product Director

Jackie leads a team of professional writers and reputation analysts and manages our Respond & Resolve™ solution. Her team writes unique responses to, tags sentiment analysis for, and resolves more than 15 thousand reviews per month! Jackie is committed to friendly and welcoming service, driving the success of our review response program for our clients.

Franco Perez

Franco Perez

Website Product Manager & UX/UI Designer

For the past 10 years, Franco has played an instrumental role in the overall look and feel of our solutions. As the Website Product Manager & UX/UI Designer, he uses his vision and leadership to drive further innovation of TMG OneView® and our entire suite of solutions. Franco’s role is crucial as websites continue to serve as an important foundational element for our clients.

Brian Ross

Brian Ross

Social Media Product Manager

As Social Media Product Manager, Brian is tasked with developing and implementing our social media digital solution. By overseeing several content creators, he and his social media team deliver world-class content and social media guidance to our hotel partners across the country. Brian is a crucial contributor to the overall success of TMG by ensuring timely execution and quality results for all social initiatives.
Aislynn Roberts

Aislynn Roberts

Enterprise Client Success Manager

As Enterprise Client Success Manager, Aislynn is responsible for the seamless onboarding, and ongoing support of our Enterprise partners. Her client-centric approach helps her build strong relationships, and ensure our clients are fully optimizing their solutions.  Over her career at TMG, Aislynn has been passionate about being a resource to our clients, and using her knowledge to help ensure our client success team delivers the best possible support.

Our Partners in Hospitality

We are the digital marketing agency for hotels that prioritizes the unique hospitality experience hotels have to offer. Our hotel digital marketing solutions are customized to suit your property’s needs, whether you own a small boutique hotel or comfortable hotel along the highway. Our scalable digital marketing solutions work for large-scale enterprises of hundreds of hotels, and we’ve partnered with multi-property owners to develop innovative and consistent marketing strategies.

Case Study: Hotel Eleganté

Hotel Eleganté’s partnership with Travel Media Group began in August 2019, and in a mere 10 months, they’ve seen growth in their hotel’s reputation and earned time back to spend with their guests at the property. Their property has also achieved a 25-rank increase on TripAdvisor, and they’ve received over 4,000 positive reviews.

Case Study: Ramada Kissimmee Gateway

Ramada Kissimmee Gateway’s partnership with Travel Media Group began in December 2017, and since then, they’ve been able to grow their property’s reputation and social media presence all while improving their property.

Case Study: The Henderson

The Henderson began using Travel Media Group’s social media solution in July 2018. Just short of a year into the program, the Henderson’s Facebook page reached up to 2,239 likes and is growing at an unprecedented rate.

Client Success Team Photo

Our Dedication to Client Relationships

Our clients often commend our hardworking team and effective solutions. Both individual hotels and management groups that partner with Travel Media Group regularly experience reputation improvement on TripAdvisor and Google, and earn thousands of positive reviews.

We have a dedicated client success team of hospitality marketing experts that are devoted to helping you improve your online presence, reputation, and understanding of the traveler’s journey to booking.

Our Reputation: UpCity Ranks Travel Media Group Among the Top Hospitality Marketing Agencies

We’re proud to rank among the Top 10 Hotel Marketing Agencies on Hotel Tech Report, as our hotel digital marketing services are best in class. Our teams have passionate, professional individuals dedicated to the success of your hotel, and will innovate and work with your specific needs to ensure you get the hospitality marketing that drives your hotel forward. Travel Media Group strives to be the hospitality marketing agency you can trust, providing actionable insights that give you a competitive edge in the industry.

Frequently Asked Questions

How does Travel Media Group differ from other hotel marketing agencies?

Travel Media Group provides a custom-tailored hotel hospitality marketing experience, with solutions developed specifically for the hospitality industry. Our development team is continually innovating solutions to help make your job easier so you can focus on what’s most important at the property level. Plus, unlike agencies that bill by the hour, our solutions are offered at set monthly rates, making us more affordable to fit into your hotel’s budget. 

What makes Travel Media Group’s services ideal for my hotel?

We offer a wide variety of hospitality marketing services, from social media and review response to in-depth reputation management. Our services are scalable and affordable, so you can mix and match product services to receive the best possible hotel marketing for your property.

What goals will I achieve through a partnership with Travel Media Group?

Travel Media Group provides a host of hotel digital marketing services for you to enhance your marketing strategy and earn more bookings without the use of OTAs. 

  • With our Social Media service, you can have custom-made social posts for your property multiple times a week, earning you engagement and followers who want to see more. 
  • Our Respond & Resolve™ program introduces a partnership between our expert writers and you, so we can publish timely, professional responses that preserve your hotel’s or brand’s unique voice.
  • Having a vanity website designed in-house at TMG will help you attract the attention of more guests and help you earn valuable bookings. We create SEO-optimized content with beautiful, modern layouts that showcase the best of your property.
  • We offer post-stay reputation management campaigns that provide you with actionable insights on the success of your hotel’s digital marketing strategy so you know what guests love, and where to focus improvement efforts.

All of our services are accessible through our innovative OneView™ dashboard, available to you 24/7 so you can check in on the status of your property and reputation at a moment’s notice, any time of day.

Travel Media Group employs passionate, experienced professionals who are available and ready to help you set exciting new goals and outperform your competitors. Whether your end goal is more bookings, brand awareness, or simply getting on top of your reputation, we are the hotel marketing company you can trust.

Trust the Experts

We’ve helped hotels increase
revenue for over 35 years.

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