Careers

Join Our Team

Expand your career with a new role at Travel Media Group, a hotel marketing company dedicated to consultation, innovation and achievement for our clients.

Ready To Make an Impact?

Join our diverse team of high performing consultants, product analysts, marketers and technology innovators. Our employees are passionate about the work we do and the impact we have on hoteliers.

Our Mission

To empower hoteliers to expand their online presence and engage with guests in the digital space through innovative products and consultative client support.

Company Culture

Travel Media Group offers a culture of continuous learning where every employee contributes to achieving our mission. We offer an open-minded growth path and a committment to our team members’ success. 

Grow your professional profile with a company that has been the leader in hospitality marketing for more than 30 years!

Travel Media Group offers challenging and rewarding career assignments, opportunities for professional growth and the chance to work with cutting-edge technology.

Travel Media Group is always looking to expand its team with innovative and dynamic people. Since we have clients nationwide, Travel Media Group hires employees across a wide range of professional disciplines including sales and marketing, software development, digital marketing, and customer service.

Travel Media Group is a division of Dominion Enterprises offering a dynamic, fun environment, excellent growth opportunities, competitive earnings, and a comprehensive benefits package including tuition reimbursement and 401k. Dominion Enterprises is an equal opportunity employer and supports a diverse workforce. Dominion Enterprises is a drug testing employer.

Open Positions

Enterprise Sales Director

Travel Media Group is seeking a candidate to fill the role of Enterprise Sales Director (ESD).  The ESD  is a front-line conductor of direct revenue generation through enterprise pipeline identification, tech solutions integration, and implementation strategy.  The candidate will have a targeted focus on brand networking and large-scale integration.  The Enterprise Sales Director will report directly to the Vice President of Strategic Partnerships & Sales.

Travel Media Group is an established leader among hospitality marketing platforms for comprehensive guest feedback management.   TMG OneView® brings all guest feedback into an integrated dashboard, giving our clients a competitive edge through marketing and business insights.  We help hotels, management groups, and brands proactively manage guest feedback.  Our suite of full-service solutions includes social media, review response, reputation management, responsive websites, and more.

Travel Media Group’s solutions enable Enterprise clients to integrate and manage guest feedback with unprecedented visibility, accountability, and hands-on support in a new way.  The pliability of our technology allows for tailored white-label reputation management, review response, and guest relations programs that facilitate brand-wide initiatives.

Responsibilities:

  • Prospect and connect with C-Suite stakeholders with a Hunter mindset
  • Develop an Enterprise pipeline with consistent momentum
  • Actively facilitate Enterprise-level pipeline meetings and presentations
  • Work collaboratively with Product and Development team leadership to facilitate aligned solutions
  • Respond resourcefully, flexibly, and positively when faced with new challenges and demands
  • Assess opportunities for technology integration and articulate client needs to senior leadership
  • Demonstrate alignment with the TMG vision and an ability to achieve strategic company goals
  • Possess a constructive sense of urgency, optimism, and ownership

Required Skills:

  • Track record of success in SaaS sales at the Enterprise level
  • High attention to detail and organization
  • Tech-savvy Hunter mindset
  • Capacity to understand the technical capabilities of TMG’s solution suite
  • Ability to uncover and understand Enterprise clients’ tech stack, business requirements, and information needs
  • General understanding of API Integrations and familiarity with white-label solutions use cases
  • Confident with high EQ and self-awareness
  • Client-centric approach to sales
  • Commitment to a high-performance culture

Qualifications:

  • 5+ years demonstrated success in Enterprise SaaS sales, Hospitality vertical experience a plus
  • Demonstrated experience identifying and selling complex business applications/technology solutions at the C-Suite level
  • Experience in startup, high-growth companies, and/or clearly articulated passion for an entrepreneurial environment
  • Documented proof of performance

Sales and Development Specialist

Innovative solutions for hotels… join our sales team!

Travel Media Group is seeking self-motivated sales professionals who are eager to succeed in a performance-based B2B inside sales environment. The Sales and Development Specialist (SDS) position offers you a rewarding career in an industry that touches hundreds of thousands of lives daily.  Through partnership, we cultivate an environment that prioritizes the needs of the guest and helps to foster continuous positive revenue and occupancy growth. We are the provider of best-in-class products such as Social Media, Reputation Management, Respond & Resolve™, and TMG OneView™.

The SDS is a front-line conductor of direct revenue generation, pipeline growth, lead closure, and new sales development.  The primary objective of this role is to ensure the successful acquisition of new business and upsell opportunities, as well as collaborative appointment setting within the existing team.  This role has a heavy focus on high volume prospecting activity and sales.  The SDS must have a Hunter mentality and will act as an individual contributor in revenue generation.  This team member will report directly to the Inside Sales Manager. 

Responsibilities span the spectrum of revenue generation and assurance:

  • Demonstrate a Hunter mindset to prospect and connect with stakeholders
  • Actively facilitate and execute revenue-generating prospect and upsell meetings resulting in consistent monthly quota attainment 
  • Exemplify creative problem solving and critical thinking skills
  • Work collaboratively with prospects to facilitate aligned solutions
  • Respond resourcefully, flexibly, and positively when faced with new challenges and demands
  • Possess a constructive sense of urgency, optimism, ownership, and strong commitment to achieving success
  • Maintain and execute a networking pipeline to ensure sustainable revenue flow
  • Positively represent and educate prospects on the Travel Media Group suite of solutions
  • Work collaboratively with leaders and members of the Sales Teams to facilitate new client meetings

Requirements:

  • Exceptional verbal and written communication skills
  • History of consistent sales excellence with proof of performance
  • High attention to detail and organization 
  • Tech-savvy Hunter mindset
  • Relevant understanding of the digital space
  • Refined discovery and presentation skills
  • Ability to excel in a fast-moving entrepreneurial environment
  • Self-directed and results-driven 
  • Client-centric approach to sales
  • Commitment to a high-performance culture
  • Hospitality experience with SaaS sales is preferred
  • Ability to work from an office environment in Maitland, FL

You will receive:

  • Base salary with an uncapped commission structure
  • Major medical, dental, and vision insurance
  • 401K plan with company match
  • Two weeks paid vacation plus eight paid company holidays per year
  • Annual incentive trip for qualified employees
  • Ongoing training and development
  • Career advancement opportunities including an established Leadership Development Program

We are actively searching for motivated employees that will report to our office in the Orlando area. If you’re looking for a purposeful sales career with an industry leader and would like to learn more, contact us today!

Travel Media Group is a division of Dominion Enterprises.  We offer a dynamic environment, excellent growth opportunities, competitive earnings, and a comprehensive benefits package including a generous 401(K).  Dominion Enterprises is an equal opportunity employer and supports a diverse workforce.  Dominion is a drug-testing employer.

Client Success Representative

We have an opportunity for a motivated, professional Client Success Representative in our office in Orlando, FL. We take the development of our staff very seriously, and our progressive culture encourages our team members to achieve excellence in a B2B environment, with training and growth opportunities. 

Travel Media Group is an established leader among hospitality marketing platforms for comprehensive guest feedback management. TMG OneView® brings all guest feedback into an integrated dashboard, giving our clients a competitive edge through marketing and business insights. We help hotels and businesses proactively manage guest feedback. Our suite of full-service solutions includes social media, review responses, reputation management, responsive websites, and more. Travel Media Group’s solutions enable Enterprise clients to integrate and manage guest feedback with unprecedented visibility, accountability, and hands-on support. in a new way. The pliability of our technology allows for tailored white-label reputation management, review response, and guest relations programs that facilitate brand-wide initiatives.

Position Summary: The primary responsibility of the Client Success Representative is to develop and maintain excellent client relationships, while providing positive client experiences, with new and existing hotel clients throughout the entire customer lifecycle. The Client Success Representative must engage in daily contact with clients to retain and facilitate the revenue growth of a book of business. In addition, responsibilities include product training, basic technical support, and marketing recommendations. 

The responsibilities of the Client Success Representative include:

  • Establish an ongoing and frequent cadence of communication and collaboration with the client across all levels (users, departments, stakeholders) to promote mutual trust, respect, and understanding
  • Develop a comprehensive understanding and knowledge of all Travel Media Group product offerings
  • Manage portfolio of current clients: including monthly calls/emails, roll-up’s, account reviews
  • Perform monthly account analyses and measure customer performance on entire campaigns
  • Engage in weekly and monthly team activities and meetings
  • Conduct in-depth webinars on all products
  • Recognize accounts in danger of canceling and proactively work with the client to improve their performance and relationship with Travel Media Group
  • Work seamlessly with other departments to better serve our clients and prospects
  • Ensure timely onboarding and conduct thorough walkthroughs and training with new clients upon receipt of agreements
  • Facilitate conversations around continuous service improvements, and client requests between clients and internal teams
  • Be able to up-sell and upgrade accounts
  • Process all client requests and changes quickly and efficiently with great attention to detail, while adhering to company guidelines and terms
  • Maintain accurate notes and client information in Salesforce.com
  • Assist in collection efforts as needed

 

Qualifications/Requirements:

  • Must be organized, able to multi-task, demonstrate superior attention to detail and adhere to deadlines
  • Must be self-directed, self-motivated, and focused on results
  • Must be skilled in use of standard office communication technology (email, voicemail, Internet, etc.)
  • Must exhibit a positive, cooperative and friendly attitude, especially under pressure
  • Exemplify creative problem solving and critical thinking skills
  • Ability to communicate effectively (verbal and written)
  • Ability to effectively plan realistic and achievable short term and long term activities/goals
  • Proficiency in disseminating information and sharing knowledge at various levels within the company
  • Knowledge of Salesforce.com is a plus
  • Strong cultural and organizational sensitivity
  • Commitment to a high-performance culture
  • Technical support experience a plus
  • Hospitality vertical experience a plus

Benefits include:

  • Base salary with bonus opportunities
  • Major medical, dental, and vision insurance
  • 401k plan with company match
  • Two weeks paid vacation per year
  • Eight paid company holidays per year
  • Ongoing training and skill development
  • Career advancement opportunities

We are actively searching for motivated individuals in the Orlando area. If you’re looking to jump-start your career with a stable industry leader and would like to learn more, contact us today!

Valuing Diversity

At Travel Media Group, we believe that diversity enriches our performance and products, the communities in which we live and work, and the lives of our employees. Diversity embodies all the differences that make us unique individuals, such as race, ethnicity, gender, sexual orientation, religion, age, culture, education, experience, opinions, beliefs, language and more. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, our efforts to understand, value, and incorporate differences become increasingly important. Valuing and respecting each individual’s unique skills and abilities broadens our range of talents, stimulates our creativity, and simply makes good sense. The company welcomes and values the ideas and contributions of all employees.

Seven Happy TMG Employees Posing for a Photo

Beyond Diversity: Leveraging Difference

We believe the key to our success is our employees! We do our best to make the most of their skills, talents and ideas so the company and its partners will thrive. As our markets become more competitive, and technology continues to change our business landscape, our growth hinges on getting the best ideas, decisions and performance from our talented, diverse employees.

The Dominion Enterprises Leveraging Difference initiative strives to:

  • Develop and nurture a culture that sees, understands and values differences of all kinds.
  • Develop skills to “leverage” difference, including soliciting diverse viewpoints, encouraging expression, giving and receiving feedback and managing constructive conflict.
  • Increase the number and contributions of minorities and women in our company, particularly in key leadership and managerial positions. 

 

Perks & Benefits

Competitive Earnings

Through salary benchmarking, we ensure our earnings are competitive based on factors including experience and market.

Paid Vacation

We understand that our employees need time to unplug and relax, so they can return to work refreshed and energized. 

Health & Dental

With multiple plan options to choose from, Travel Media Group offers health plans to meet your needs.

}

401k + Matching

We encourage our employees to invest in their future by offering a compelling 401k matching program.

rawpixel-653764-unsplash (1)

Read what our customers have to say about working with us!

Pin It on Pinterest