Careers

Join Our Team

Expand your career with a new role at Travel Media Group, a hotel marketing company dedicated to consultation, innovation and achievement for our clients.

Ready To Make an Impact?

Join our diverse team of high performing consultants, product analysts, marketers and technology innovators. Our employees are passionate about the work we do and the impact we have on hoteliers.

Our Mission

To empower hoteliers to expand their online presence and engage with guests in the digital space through innovative products and consultative client support.

Company Culture

Travel Media Group offers a culture of continuous learning where every employee contributes to achieving our mission. We offer an open-minded growth path and a committment to our team members’ success. 

Grow your professional profile with a company that has been the leader in hospitality marketing for more than 30 years!

Travel Media Group offers challenging and rewarding career assignments, opportunities for professional growth and the chance to work with cutting-edge technology.

Travel Media Group is always looking to expand its team with innovative and dynamic people. Since we have clients nationwide, Travel Media Group hires employees across a wide range of professional disciplines including sales and marketing, software development, digital marketing, and customer service.

Travel Media Group is a division of Dominion Enterprises offering a dynamic, fun environment, excellent growth opportunities, competitive earnings, and a comprehensive benefits package including tuition reimbursement and 401k. Dominion Enterprises is an equal opportunity employer and supports a diverse workforce. Dominion Enterprises is a drug testing employer.

Open Positions

Inside Sales Executive

Job description: Digital Marketing Consultant

Location: Maitland, Florida

Travel Media Group offers complete digital marketing solutions for the hospitality industry. We are the provider of best-in-class products such as Social Media, Reputation Management, Review Responses, Online Listings and more. Our team is responsible for the improved exposure and elevated online presence of thousands of hoteliers.

Cutting-edge technology and innovative solutions. Do you have what it takes to join our winning sales team?

Travel Media Group is seeking competitive, self-motivated individuals who are driven to succeed in a performance-based B2B inside sales environment. The Digital Marketing Consultant sales position affords you a career with a stable, well-established industry leader in operation since 1983.

To succeed in this position, you must be:

  • Passionate about assisting hoteliers in growing their businesses
  • Motivated by income with the desire to maximize earnings and rewards
  • Driven by activity and effort in prospecting, new account acquisition, and retention
  • Effective in conducting needs analysis to determine product alignment
  • Adept at establishing and maintaining relationships to retain and grow an existing book of business
  • Goal-oriented and committed to achievement

Requirements:

  • 1-2 years sales experience with a sustained track record of success
  • Advertising experience with digital expertise preferred
  • Excellent time management skills
  • Experience in an outbound call environment a plus
  • Self-directed and focused on achieving winning results
  • Proficient in Microsoft Office
  • CRM experience, Salesforce.com preferred
  • Positive attitude with a desire to be part of a winning team

Benefits:

  • Base salary with uncapped commission structure
  • Major medical, dental, and vision insurance
  • 401(k) plan with company match
  • Two weeks paid vacation plus eight paid company holidays per year
  • Annual incentive trip for qualified employees
  • Ongoing training and development
  • Career advancement opportunities including an established Leadership Development Program

We are actively searching for motivated individuals in the Orlando area. If you’re looking to jump-start your career with a stable industry leader, apply today!

To apply: Email cover letter and resume to info@travelmediagroup.com.

Client Support Specialist

Job description: Client Support Specialist

Location: Maitland, Florida

Position Summary: The primary responsibility of the Client Support Specialist is to develop and maintain excellent client relationships with new and existing hotel clients throughout the entire customer lifecycle. The Client Support Specialist must engage in daily contact with clients to retain and facilitate the revenue growth of a book of business. In addition, responsibilities include product training, basic technical support, and marketing recommendations. The responsibilities of the Client Support Specialist include:

  • Engage in weekly and monthly team activities and meetings
  • Work seamlessly with other departments to better serve our clients and prospects
  • Ensure timely onboarding upon receipt of customer agreements
  • Confirm logins and ensure emails and account information are all correct
  • Send follow-up confirmation email with login and contact information
  • Work with our Composing department on the set up of video montages, online listings, and print listings
  • Conduct a thorough walkthrough and training with the new customer, including adding any enhancements purchased
  • Be able to up-sell and upgrade accounts
  • Perform monthly Reputation account analyses and measure customer performance on entire campaigns
  • Handle daily issues including troubleshooting and call-ins
  • Complete account billing and product changes (upgrades/downgrades) by working in conjunction with the Regional Office Managers
  • Process all client requests and changes quickly and efficiently with great attention to detail, while adhering to company pricing guidelines and terms
  • Develop and maintain relationships with appropriate Regional Marketing Consultant in order to maintain a book of business
  • Maintain timely and accurate communication (both verbal and written) with clients in order to develop, maintain, and solidify relationships for all assigned accounts on a bi-monthly basis
  • Develop a comprehensive understanding and knowledge of all Travel Media Group product offerings
  • Conduct in-depth webinars on all products
  • Maintain accurate notes and client information in Salesforce.com
  • Recognize accounts in danger of canceling and proactively work with the client to improve their performance and relationship with Travel Media Group
  • Assist in retention and collections as needed


Qualifications/Requirements:

  • Must be organized, able to multi-task, demonstrate superior attention to detail and adhere to deadlines
  • Must be self-directed, self-motivated and focused on results
  • Must be skilled in use of standard office communication technology (email, voicemail, Internet, etc.)
  • Must exhibit a positive, cooperative and friendly attitude, especially under pressure
  • Ability to communicate effectively (verbal and written)
  • Must have proven ability to communicate and interact effectively with internal and external customers
  • Knowledge of Salesforce.com is a plus

 

Benefits include:

  • Major medical, dental, and vision insurance
  • 401k plan with company match
  • Two weeks paid vacation per year
  • Eight paid company holidays per year
  • Annual incentive trip for qualified employees
  • Ongoing training and skill development
  • Career advancement opportunities

We are actively searching for motivated individuals in the Orlando area. If you’re looking to jump-start your sales career with a stable industry leader and would like to learn more, contact us today!

To apply: Email cover letter and resume to info@travelmediagroup.com.

Perks & Benefits

Competitive Earnings

Through salary benchmarking, we ensure our earnings are competitive based on factors including experience and market.

Paid Vacation

We understand that our employees need time to unplug and relax, so they can return to work refreshed and energized. 

Health & Dental

With multiple plan options to choose from, Travel Media Group offers health plans to meet your needs.

}

401k + Matching

We encourage our employees to invest in their future by offering a compelling 401k matching program.

rawpixel-653764-unsplash (1)

Read what our customers have to say about working with us!

Pin It on Pinterest