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For over 30 years, Travel Media Group has been an industry-leading provider of hotel marketing and advertising services to hospitality professionals across the country. Read our hotel marketing blog to stay up to date on social media trends, online review response tips, the newest research on search and SEO, and much more.
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An unfortunate and inevitable outcome of an online hotel presence is receiving negative guest reviews. These unpleasant remarks may feel harsh, and your initial reaction is most likely to respond by defending your hotel’s reputation. A guest review may critique cleanliness, housekeeping, or service. You may even remember the guest who stayed at your property […]
Changing from hot and humid to cool and brisk weather is a pleasant experience. On the other hand, going from high volume to low volume occupancy rates is not so enjoyable. The shift from summer to fall season can be unforgiving for many hotels due to decreasing travel demand. There is hope, however. There is […]
Join Suite Spot host Ryan Embree and Chief Technology Officer Jason Lee, as they announce the official launch of TMG OneView multi-language translation! With this new function, hoteliers who partner with Travel Media Group will have instant access to its brand-new capabilities such as translating online guest reviews into various languages, responding to reviews in […]
Hoteliers often wonder if setting up a social media account for their property or designing its website is worth their time. It becomes easy to feel discouraged and unmotivated if guests are not viewing the fruits of your labor. You may think that investing in these online platforms is insignificant or trivial. However, you will […]
Responding to guest reviews is not easy as it may seem. It is common for hoteliers to be unfamiliar with the topic and the best practices when replying to a review. This sense of uncertainty leads to many mistakes when hoteliers begin writing responses for the first time. Fortunately, here are the top five review […]
Social media has defined the way people communicate and reach each other. Businesses like hotels can leverage social media to their benefit by reaching and connecting with travelers across the globe. With so many different websites and platforms available today, communicating and interacting with guests has never been easier. Using these various outlets will provide […]
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