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TMG OneView®

The ultimate guest feedback management system for hotels

The days of logging into multiple websites, sharing passwords, and missing posts are behind you. Save time and manage all of your online content more effectively with TMG Oneview®. This easy-to-use hotel marketing software syncs all of your reviews, posts, and messages into one place so you can respond, interact, and engage online. Take control of your hotel’s reputation and never miss a thing.

Request a Demo of TMG OneView®

Experience the Power of TMG OneView®

Your All-In-One Hotel Marketing Tool

Hotel Review Aggregator

Read all of your hotel reviews from TripAdvisor, OTAs, and more in one feed.

Review Response System

Respond to hotel reviews from any website in the TMG OneView® platform.

Social Media & Review Management

Be the first to know when someone makes a post about your hotel online.

Mobile-Friendly

Access your TMG OneView® platform anytime, anywhere, and on any device.

Content Alerts

Get text and email notifications every time you receive a new review, post, or message.

Complete Management

Assign tasks such as review responses to team members and set reminders.

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Get OneView for Your Hotel

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Sign Up for TMG OneView®

Your total solution for reviews &
social media management.

Never Miss a Guest Interaction

TMG OneView® makes it easier than ever for your employees to interact with your guests. Assign Facebook comments to your Front Desk Agent while your Director of Sales handles OTA reviews! Meanwhile, you’ll have access to it all with this best-in-class hotel marketing tool.

%

of travelers think online reviews are important in making a booking decision.

%

of travelers are more likely to book a hotel that responds to traveler reviews.

%

of millennial travelers look to social media for travel inspiration.

Manage Online Content Like Reviews & Social Media in One Platform

TMG OneView® is more than just a hotel review aggregator – it’s hospitality’s first content management system. This innovative platform was built specifically to meet the unique needs of hoteliers. Log in once to:

 

  • Respond to every hotel review
  • Engage with guests on social media
  • Access the platform using your phone from anywhere
  • Set up team members and assign tasks to them
  • Keep your login information safe and secure
  • Schedule reminders and get notifications

From Our Partners

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I was fortunate enough to be able to test run the TMG OneView® platform in late summer 2019. I found OneView® to be an incredibly useful tool, saving time and allowing me to redirect my focus to other priorities at my hotel.

Before TMG, I’d estimate I was spending an hour a day on researching and responding to guest reviews at the various sites. With the help of TMG, that was down to two five-minute sessions per day. Even more than the time savings though is the customer service. I truly felt like this was a partnership. The team at TMG responded quickly whenever I had a question or raised a concern, even building out new aspects of the reporting module within a few days of my inquiring.

Lee Brown
My Place Hotel Marquette

Sync live reviews from OTA websites & TripAdvisor

 

Connect to major social networks like Facebook & Twitter

Respond to reviews, social comments, and direct messages

 
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Assign review responses and posts to employees

Frequently Asked Questions
Do I have to be a hotelier to sign up?
Yes. All accounts must be associated with a hotel to use the platform.
Are my credentials required? Are they shared?

No, you won’t need to share your log-in credentials to your review/social media websites with us. We will provide all the publicly posted reviews to your TMG OneView® feed to manage automatically. When you respond, you’ll be sent to the review website directly to post your response. To connect your social media accounts, you’ll authorize TMG OneView® from within your social network, so we’ll never receive your username or password.

How many users can I add?

Up to 5 users can be associated with each property. For additional users, ask about our Enterprise options.

What if I have more than one hotel?

Whether you have 5 or 5,000+ hotels, we’re happy to help! You can connect all of your properties in TMG OneView® and manage permissions for users at each property

How many review websites can I connect?

TMG OneView® provides unlimited connections for each account.

Is a demo available?

To request a demo, you can email oneview@travelmediagroup.com. Or, fill out the form below.

What is the price of TMG OneView®?

TMG OneView® is $65 per month. TMG OneView® is included for free to Travel Media Group customers with other digital services.

When will new features be released?

Behind-the-scenes improvements and new features are being added every month. You’ll receive a notification when big updates are made to the dashboard.

Supercharge your guest engagement with TMG OneView®

Take control of your hotel reviews and social media.

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