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TMG OneView™

The ultimate guest feedback management system for hotels

The days of logging into multiple websites, sharing passwords, and missing posts are behind you. Save time and manage all of your online content more effectively with TMG Oneview™. This easy-to-use platform syncs all of your reviews, posts, and messages into one place so you can respond, interact, and engage online. Take control of your hotel’s reputation and never miss a thing.

Start Your 60-Day Free Trial!

 

Experience the Power of TMG OneView™

Review Management Tool

Read all of your hotel reviews from TripAdvisor, OTAs, and more in one feed.

Review Response System

Respond to hotel reviews from any website in the TMG OneView™ platform.

User-Generated Content Platform

Be the first to know when someone makes a post about your hotel online.

Mobile-Friendly

Access your TMG OneView™ platform anytime, anywhere, and on any device.

Content Alerts

Get text and email notifications every time you receive a new review, post, or message.

Complete Management

Assign tasks such as review responses to team members and set reminders.

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Start Your 60-Day Free Trial

Let us set up your TMG OneView™ account! There’s no credit card required, and you can cancel at any time.

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Start Your 60-Day Free Trial

Let us set up your TMG OneView™ account! There’s no credit card required, and you can cancel at any time.

Never Miss a Guest Interaction

TMG OneView™ makes it easier than ever for your employees to interact with your guests. Assign Facebook comments to your Front Desk Agent while your Director of Sales handles OTA reviews! Meanwhile, you’ll have access to it all.

%

of travelers think online reviews are important in making a booking decision.

%

of travelers are more likely to book a hotel that responds to traveler reviews.

%

of millennial travelers look to social media for travel inspiration.

Manage Online Content Like Reviews & Social Media in One Platform

TMG OneView™ is hospitality’s first content management system. This innovative platform was built specifically to meet the unique needs of hoteliers. Log in once to:

 

  • Respond to every hotel review
  • Engage with guests on social media
  • Access the platform using your phone from anywhere
  • Set up team members and assign tasks to them
  • Keep your login information safe and secure
  • Schedule reminders and get notifications

 

Sync live reviews from OTA websites & TripAdvisor

 

 

Connect to major social networks like Facebook & Twitter

 

 

Respond to reviews, social comments, and direct messages

 

 

Assign review responses and posts to employees

 

Frequently Asked Questions

How long is the TMG OneView free trial?

Your free trial will run for 60 days. In that time, you’ll have access to all the features of the TMG OneView™ platform. At the end of your trial, your TMG OneView™ service will automatically end.

Is a credit card required to sign up?

No. There is no credit card required for the risk-free TMG OneView™ trial.

Do I have to be a hotelier to sign up?

Yes. All accounts must be associated with a hotel to use the platform.

Are my credentials required? Are they shared?

No, you won’t need to share your log-in credentials to your review/social media websites with us. We will provide all the publicly posted reviews to your TMG OneView™ feed to manage automatically. When you respond, you’ll be sent to the review website directly to post your response. To connect your social media accounts, you’ll authorize TMG OneView™ from within your social network, so we’ll never receive your username or password.

How many users can I add?

Up to 5 users can be associated with each property. 

What if I have more than one hotel?

We’re happy to help! Sign up with one property and contact us to connect your other properties.

Can I submit feedback?

Please do! We’re grateful to our early adopters for letting us know about your experience. We value your feedback. Contact us to let us know what you think.

How many review websites can I connect?

TMG OneView™ provides unlimited connections for each account.

Is a demo available?

To request a demo, you can email oneview@travelmediagroup.com. Or, see the platform by watching our recent webinar: The Power of TMG OneView™ Webinar

What is the price of TMG OneView?

After your 60-day free trial, TMG OneView™ is $65 per month. TMG OneView™ is included for free to Travel Media Group customers with other digital services.

When will new features be released?

Behind-the-scenes improvements and new features are being added every day. You’ll receive a notification when big updates are made to the dashboard.

How can I cancel?

Just send us an email and we can remove your account: oneview@travelmediagroup.com

Supercharge your guest engagement. Start your 60-day trial today!

Take control of your hotel reviews and other user-generated content online. Try TMG OneView™ for free – no credit card required.

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