Hospitality Marketing WebinarsProviding Free Hotelier Education Every Month
Take your hotel marketing strategy to the next level by watching one of our educational hotel marketing webinars. In these webinars, we take a deep dive into how travelers are searching for hotels and how you can get found in the marketplace. Learn actionable tips to increase revenue and capitalize on digital marketing trends. Sign up for our next webinar or view a recording of previous hotel marketing webinars here.
Negative Reviews 101: How to Respond & Resolve
Tuesday, June 25 | 2 pm ET, 11 am PT
Responding to negative reviews online is difficult. What should you say? What should you not say? Should you even respond? With the impact and importance of review response growing, it is hard to know how negative reviews should be handled. In this webinar, we offer a crash course on how to properly respond to negative reviews and resolve them. Join us as we share tips and best practices to help better prepare you on how to address negative feedback about your hotel online.
Pro Tips – Managing Your TMG OneView™ Feed
Tuesday, July 16 | 2 pm ET, 11 am PT
Today, there are more online channels than ever for travelers to communicate with hoteliers. As the number of travelers reaching out to hoteliers online grows, so does the impact of a timely and thoughtful response. So how do you manage all user-generated content like reviews, social media comments, and direct messages efficiently? The answer is Travel Media Group’s TMG OneView™ Feed. Learn how to navigate the dashboard, filter the feed, and interact with review and messaging tiles. This webinar will demonstrate the best ways to use TMG OneView™ to leverage guest communication to optimize your online presence and grow revenue.