Hospitality Marketing Webinars

Providing Free Hotelier Education Every Month

Take your hotel marketing strategy to the next level by watching one of our educational hotel marketing webinars. We take a deep dive into how travelers are searching for hotels and how you can get found in the marketplace. Learn actionable tips to increase revenue and capitalize on digital marketing trends. Sign up for our next webinar or view a recording of previous hotel marketing events below.

 

The Gen Z Traveler’s Journey-Office TV Screen

What’s the real return on professionally managing your guest feedback? In a world where every digital impression shapes booking decisions, how you respond to guest feedback plays a direct role in revenue, reputation, and operational efficiency.

Responding thoughtfully and consistently to guest reviews isn’t just good hospitality—it’s a strategic investment. When done right, review response drives guest retention, improves OTA placement, boosts SEO & AIO, and strengthens brand loyalty. But managing this process in-house takes time, skill, and attention to detail—resources many hotel teams can’t spare.

In this virtual event, we’ll explore:

– How personalized review responses build loyalty, increase repeat stays, and convert happy guests into vocal brand advocates
– Why responding to negative reviews the right way can recover revenue, eliminate booking barriers, and showcase your commitment to service
– How outsourcing review response can optimize staff performance and free up your team to focus on on-property excellence
– The measurable impact of review engagement on OTA rankings, brand compliance, and AIO visibility

Register now to learn how a strategic review response approach delivers powerful ROI for your portfolio of hotels.