Elevate Your Hotel’s Reputation Online
Proactively manage your hotel reputation with our smart solutions to earn more positive reviews and manage negative feedback. Plus, track your competitors to set goals and achieve results. Put a reputation strategy in place at your property to help more travelers choose your hotel. Improve occupancy and increase revenue by taking control of your reputation.
Proactive Reputation Management
Simply hoping that happy guests will leave reviews is no longer enough. We help hotels get more reviews with better ratings through post-stay reputation engagement and strategic tracking.
- Increase positive reviews with post-stay emails.
- Prompt unhappy guests to provide private feedback to gain insights for improvements.
- Increase your ranking with better reviews and guest experience.
- Make improvements with insights from internal surveys.
- Access reports to monitor performance and improvement.
- Get email & text alerts so you never miss a new review.
- Earn more reservations, and improve ADR by proactively managing your hotel reputation.
- Set strategic goals and rank higher with our advanced competitor tracking.
Take Control of Your Reputation
Increase positive reviews by sending post-stay emails
Gain insights to make improvements with internal surveys
Get email & text alerts so you never miss a new review
Rank higher with competitor tracking and goal-setting
Access reports to monitor performance and improvement
Reputation Management Case Study
Read about how we helped Croc’s Resort & Casino make quick improvements to their online reputation. They experienced a 2-spot TripAdvisor city rank increase in just 20 days and a 131% increase in Google reviews.
Manage All Your Reviews in One Feed with TMG OneView®
Every Reputation Management customer receives complimentary access to TMG OneView®, our guest feedback management system. Access all of your hotel reviews from popular review websites, OTAs, and social media anytime, anywhere, and from any device.
Read reviews, write responses, and share to social media all from one place. Engage with guests and never miss another review with TMG OneView®.