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For over 30 years, Travel Media Group has been an industry-leading provider of hotel marketing and advertising services to hospitality professionals across the country. Read our hotel marketing blog to stay up to date on social media trends, online review response tips, the newest research on search and SEO, and much more.
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Safety and cleanliness continue to be extremely important as travelers’ standards for clean hotel conditions rise. Even though the hospitality industry is a few years removed from the notorious COVID-19 pandemic, guests have even higher expectations for hoteliers to meet. This may seem like a tough hill to climb, but it is much easier than […]
Our latest and greatest TMG Hospitality Trailblazers episode features the President and CEO of AD1 Global, Daniel Berman! Join Suite Spot host, Ryan Embree, as he and Daniel discuss some very eye-opening hospitality subjects prevailing in the industry and give insights into how hoteliers can effectively navigate the landscape. And so much more! Suite Spot […]
One of the best parts of any trip and experience is undoubtedly food. Breakfast, lunch, dinner, or little snacks in between meals excite and comfort travelers whenever they stay at hotels. Responding to reviews about food centers around properly setting expectations on what guests can look forward to when they arrive. Travelers have different tastes, […]
Price is a very significant yet sensitive topic for many travelers. Receiving online guest reviews related to this subject is common, and these reviews need the utmost attention and consideration when writing a response to them. Remember that there is a correct way to respond to reviews on price when they are negative and positive. […]
Amenities are a staple of any hotel or resort. Travelers love knowing what on-site facilities they can experience and enjoy during their stay, such as a fitness center, spa, or complimentary Wi-Fi. These features increase bookings and guest satisfaction if delivered correctly. Amenities also tend to be frequently mentioned in online guest reviews, where travelers […]
An effective guest satisfaction survey strategy is critical for hoteliers and their properties. These surveys capture valuable data from guests, giving property owners and managers great insight into what their patrons say about their hotels. However, responding to guest satisfaction surveys (GSS) can be tricky if one is not familiar with the best practices on […]