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For over 30 years, Travel Media Group has been an industry-leading provider of hotel marketing and advertising services to hospitality professionals across the country. Read our hotel marketing blog to stay up to date on social media trends, online review response tips, the newest research on search and SEO, and much more.

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Having a social media presence is common knowledge for hotels these days. However, what’s not common knowledge is how to connect with guests via social media platforms successfully. This challenge becomes even more difficult as new social media applications consistently emerge. Often, it can simply be too much to handle for hoteliers, and they seek […]

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You may wonder why responding to online guest reviews is so important as a hotelier. Responding to guest reviews not only builds your online reputation but also does much more. Review response writing is an excellent exercise to practice. When you do it enough, the quality of your responses will improve before you know it. […]

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Halloween is not the only frightful thing happening this month. The repercussions of abandoning your online guest reviews are even more haunting. The hospitality industry is thriving and healthy, which means hoteliers can expect an ample supply of online guest reviews. This is no trick, and if you neglect your online guest reviews, there are […]

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Travel Media Group’s Hospitality Trailblazers podcast series is going full speed ahead!  Marketing Director and Host of the Suite Spot Ryan Embree sits down with a very special guest, Chief Operating Officer of Davidson Hospitality Group, Pete Sams! In this episode, Pete really gives a breath of fresh air to the hospitality industry and provides […]

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Watch the Webinar: When a guest writes a review on your hotel and takes time out of their day to provide you with feedback, the property should respond. It is only fitting to dedicate time from your day as the reviewer did from theirs. Writing a considerable and proper response to a guest review takes […]

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It is frustrating when you come across a negative review written about your hotel. Your first reaction might be to defend your reputation and immediately find fault with the reviewer. However, this is not the correct way to handle the situation. The best way to address a negative online guest review is to turn it […]

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