Read More Posts from TMG Staff Members

Why You Should Respond to Every Positive Review

With hotels receiving a plethora of online guest reviews daily, writing a response to each review is strongly recommended. The benefits of responding to online reviews include guest loyalty, repeat business, better hotel reputation, and a clear understanding of guest...

How Brand Awareness Can Maximize ROI from Social Media

ROI is normally emphasized based on revenue or other signs of financial success. However, how does one measure the undeniable impact of increasing brand awareness or lack of? Even without a quantifiable number, the effect brand awareness has on a hotel is immense....

119 – Suite Spot: Spotlight Series – The Chatwal, New York

Join Suite Spot host and TMG Director of Marketing, Ryan Embree as he talks with the Senior Vice President, Luxury Division, The Unbound Collection by Hyatt, Ashish Verma in our new TMG Spotlight series to give listeners a lavish perspective on hospitality and how the...

Top 3 Ways to Cultivate Repeat Business At Your Hotel

During peak travel seasons, such as the summer or the holidays, hoteliers experience strong booking numbers from travelers. But what about the times of the year that see a sudden decrease in demand and room occupancy slowdown? Well, to prepare for those moments and...

118 – TMG’s Summer Guest Sentiment Report: Key Takeaways

Join Suite Spot Host, Ryan Embree, as he and Chief Technology Officer,Jason Lee, break down the insights and data collected in the 2nd edition of our TMG Summer Guest Sentiment Report on the podcast. This episode contains valuable information for hoteliers looking to...

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