Improve and Transform Your Hotel’s Online Marketing and Reputation

Get industry-leading guest feedback solutions, professional content, and enhanced business insights for hotels and hotel management companies, powered by OneView®, TMG’s proprietary all-in-1 portfolio marketing platform.

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Professional Guest Review Response Solution For Hotels

  • Connect with travelers and guests through professional, expert responses
  • Achieve consistency through a quick & easy approval system
  • Improve your guest experience with actionable insights & sentiment analysis

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Custom Social & Video Content Creation to Reach Your Guests

  • Inspire travelers with captivating social & video content
  • Grow engagement through custom, personalized social media posts
  • Heighten hotel and brand recognition through boosted social campaigns

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Customized Strategies that Improve Guest Satisfaction and Accelerate Revenue Growth

  • Manage and resolve guest relation tickets and requests
  • Receive, organize, and assign instant guest feedback alerts
  • Uncover guest insights via customizable post-stay surveys

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TMG Partner Testimonial

“Investing in marketing through all consumer channels is crucial for hotels to tell their story effectively. Marketing dollars will be well-spent if the consumer is motivated by online confidence shared through influencers such as Trip Advisor and Google.

Travel Media Group has been an excellent partner to our hotels. By responding to online commentary and thoughts, TMG’s response efforts show we genuinely care about our guests’ experiences. TMG’s Respond & Resolve™ enhances our online reputation and scoring to maintain and grow loyalty to our Hilton brands.”

Regional Senior Director, Americas Sales Operations

Hilton Worldwide

TMG Partner Testimonial

“Travel Media Group is wonderful to work with. It’s been great to partner with them on our online reviews, and I appreciate that the responses are always paired with proposed replies. I can trust Travel Media Group to understand our tone and voice and that they will escalate my most critical situations quickly.”

Arizona Biltmore, LXR Hotels & Resorts

TMG Partner Testimonial

“Without exception, the response process with TMG is painless, efficient, and fast. Their team provides thoughtful responses and, ultimately, simplifies my daily operations. I approve every response and can make edits if needed. TMG makes sure every guest review gets the careful attention it deserves.”

Doubletree Spokane City Center

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