When we first started working with TMG, we had only used them for listing discount hotel coupons in their catalog. However, once we started using them for Listing Management, Reputation Management, Social Media presence, and their Web design, we wished we had worked with them on all of these things earlier!
Their customer support has been very accessible and helpful at every turn, as well as being flexible to meet the specific needs of our business. Utilizing the tools they offer has helped us to grow our business through a more effective social media presence; as well as being able to respond to reviews from multiple sites through a user-friendly central dashboard.
The Reputation Management has been invaluable in reaching and maintaining high rankings across different platforms, such as TripAdvisor, which is all too important in this highly competitive market where guests decisions weigh heavily on a properties ranking and their reputation. With the help of their website designers, our website has been improved and updated drastically, and is much easier for prospective guests to navigate, thus enhancing our property and our business.
We highly recommend working with the TMG team; they really are a total package in terms of the services, and their quality, that they offer to businesses in the travel and hospitality industry. David Long