Hotel Marketing Resources
The first installment of Hospitality Trailblazers on the Suite Spot podcast with Marketing Director/Host Ryan Embree, featuring President of Coakley & Williams and SVP of Business Development at Hotel Equities, Mark Williams! These two discuss everything from the origin story of Coakley & Williams, navigating the new landscape of the hospitality industry, and what is […]
This past summer certainly was a busy one for the hospitality industry. Travel Media Group has collected guest sentiment data over the summer and this information provides insights into what hotel guests were saying about their hotel experiences during this time. Take a look at the full report to give your hotel or hotel groups […]
The ongoing staffing shortage in the hospitality industry remains a challenge for hoteliers worldwide. Travelers are raising their expectations and want high-quality guest service from check-in to check-out. The increasing demand for services like housekeeping, maintenance, and on-site amenities puts significant pressure on hotel management. So what can you do? You need to set your […]
An unfortunate and inevitable outcome of an online hotel presence is receiving negative guest reviews. These unpleasant remarks may feel harsh, and your initial reaction is most likely to respond by defending your hotel’s reputation. A guest review may critique cleanliness, housekeeping, or service. You may even remember the guest who stayed at your property […]
Changing from hot and humid to cool and brisk weather is a pleasant experience. On the other hand, going from high volume to low volume occupancy rates is not so enjoyable. The shift from summer to fall season can be unforgiving for many hotels due to decreasing travel demand. There is hope, however. There is […]
Join Suite Spot host Ryan Embree and Chief Technology Officer Jason Lee, as they announce the official launch of TMG OneView multi-language translation! With this new function, hoteliers who partner with Travel Media Group will have instant access to its brand-new capabilities such as translating online guest reviews into various languages, responding to reviews in […]