Hotel Marketing Resources
FOR IMMEDIATE RELEASE Orlando, FL – June 24 – Travel Media Group (TMG), a leading provider of hospitality marketing solutions, is celebrating the 10-year anniversary of its Respond & Resolve™ solution, marking a decade of helping hotels transform guest feedback into meaningful engagement and measurable business impact. Since its launch in 2016, Respond & Resolve™ […]
FOR IMMEDIATE RELEASE Orlando, FL – June 11 – Travel Media Group (TMG), the hospitality industry’s leading provider of guest engagement and online reputation solutions, today announced the launch of TMG’s AI Signal Report, a new intelligence tool designed to help hotels understand how artificial intelligence platforms are answering traveler questions about their properties. As […]
Few guest comments frustrate hotel operators more than seeing the words “basic breakfast” appear in a review. The challenge is that “basic” rarely means the breakfast was bad. In most cases, guests aren’t complaining about the quality or quantity of the food. They’re reacting to something else entirely: a lack of memorability. Today’s travelers have […]
FOR IMMEDIATE RELEASE Orlando, FL – April 23 – The Suite Spot Podcast, powered by Travel Media Group, proudly announces the release of its 200th episode, marking a significant milestone in its eight-year journey as a trusted voice in the hospitality industry. Hosted by Ryan Embree, The Suite Spot has become a go-to resource for […]
Our TMG response team is experts at responding to guest feedback because we are experts in hospitality. Before working with Travel Media Group, the industry’s leading premium reputation solution provider, we were standing behind front desks, and we were guests ourselves. We’ve seen every type of guest comment, and some of the biggest complaints stem […]
Guest reviews provide one of the clearest windows into what travelers truly care about. Beyond star and score ratings, sentiment data reveals the emotional drivers behind memorable stays and missed opportunities. Using data analyzed from more than 45 million guest sentiment mentions, Travel Media Group (TMG) identified the Top 5 Sentiment Tags of 2025, highlighting […]