A study from Google found that the number of searches for the phrase “can I travel” went up by 800% over the last several weeks. Hotels have been feeling this surge in travel demand, with review amounts surpassing pre-pandemic levels among our hotel partners. These searches are coming from Next-Gen travelers – that means that […]
Receiving continuous feedback is instrumental to the way hotels understand the success of their operations. However, every piece of feedback requires a unique, timely response, and it can be difficult to know how to write a polished response every time. Understanding the anatomy of a good review response can help streamline the process for hoteliers, […]
Your hotel’s spa is a valuable amenity to have – and an excellent opportunity to attract guests from a wide area. When determining how to best market this amenity to future travelers, there are a few critical pieces of advice that you’ll want to keep in mind. With these tips, you can make the most of […]
It’s no secret that guests are using social media more and more in the wake of the pandemic. Social media is a simple way to digest mountains of information at breakneck speed; it’s also a place to spur future travel plans for many travelers. When questions come up during a guest’s search, they may be […]
Today’s post starts with a bit of backstory – although I am currently the Content Manager at Travel Media Group, though that is not where my journey began. A couple of years ago, I started on our Respond & Resolve™ team as a Response Analyst, working directly with our hotel partners on efficient and effective […]
In this episode of the Suite Spot, host Ryan Embree is joined by Travel Media Group’s Content Manager, Marissa Kinzel, to discuss the cross-section of business and leisure in the travel industry. They define what “bleisure” travelers are, and share ideas about how hotels can market their properties to attract this type of traveler post-COVID.