Hotel Marketing Resources
As the spring season blossomed, so did guest feedback. This year’s Spring Guest Sentiment Report reveals the latest trends in traveler reviews, offering a fresh perspective on how guests experienced hotel stays during the season. Travelers are leaving detailed feedback that allows hoteliers an opportunity to better understand guest preferences and enhance the on-property experience. […]
Be sure to catch the debut episode of the all-new Suite Spot: Independent Hotel Show Series. Suite Spot first-timer, and special guest, Kat Woods of NYC Women of Hospitality, joins the podcast to discuss critical topics including: The Importance of Women in Hospitality 2025 Independent Hotel Show Miami Social Media and Its Impact on the […]
Travel Media Group is pleased to announce that they have responded to an impressive TWO MILLION guest reviews with their industry-leading Respond & Resolve™ review response solution for hotels. This significant achievement underscores the company’s commitment to supporting hotel partners with timely, genuine, and professional guest communication. About Respond & Resolve™ Respond & Resolve™ is […]
Is all AI created equal? That is the big question to answer. You may be receiving pressure from higher-ups with questions like, “Are we implementing AI into the guest experience to make our hotel operations more efficient?” In this blog, we will discuss four questions to ask when considering using AI to respond to your […]
The winter season always keeps hoteliers on their toes, and this year was no exception. Despite the chilly temperatures outside, guest sentiment on online review sites continued to heat up, as reflected in this year’s Winter Guest Sentiment Report. The winter season of 2024-25 revealed insightful guest sentiment trends as travelers continued booking stays and […]
In today’s hospitality world, there is a trend and concentration on food & beverage among travelers. Brands and management groups are beginning to include F&B and focus on its importance. In a conversation with Paul Coury of Coury Hospitality on the Suite Spot, he talked about how hotels used to be places where people would […]