Hotel Marketing Resources

Social is the New Search

by | July 9, 2024 | Hotel Marketing Resources

Social media has expanded past its original purpose of connecting people. It has evolved into a powerful tool for discovering new information. Hotels must maintain their social presence to ensure they remain relevant in online searches.  For hoteliers, this trend presents both challenges and opportunities to connect with guests in innovative ways. Embracing this trend […]

Crafting a Strategic Reputation Management Action Plan for Your Hotel Portfolio

by | July 5, 2024 | Hotel Marketing Resources

  Hoteliers often ask if review responses and guest feedback are still important. The answer is, and will always be, yes. According to Accor’s Importance of Reviews and Reputation Report released in June 2024, 97% of online users read reviews at least some of the time before booking. It is also the #2 most important […]

Understanding Social Media Analytics

by | June 19, 2024 | Hotel Marketing Resources

Social media has become the cornerstone of any successful marketing strategy. With platforms like Instagram, Facebook, LinkedIn, TikTok, and X (formerly known as Twitter), hotels can reach a global audience and engage with their guests in real-time. However, to truly leverage social media’s power, it’s crucial to understand its analytics.  Social media analytics provide insights […]

Spring Guest Sentiment Report: 3rd Edition

by | June 4, 2024 | Hotel Marketing Resources

This spring season saw a record-breaking amount of online guest reviews and traveler feedback as travel demand surged and people booked their next hotel stay.  Hoteliers are continuously receiving detailed insight into guest preferences and how they can elevate their hotel guest experience across the portfolio through unique guest sentiment left online in reviews.  In […]

Growing Your Hotel’s Social Media Following [Webinar]

by | May 31, 2024 | Hotel Marketing Resources, Social Media for Hotels

Taking meaningful steps is the key to enhancing your hotel brand visibility and engagement. Through building your social media following, you can engage with potential guests directly, showcase your property, and stay relevant in a competitive market! This webinar will cover the following topics, including: How to build a solid social following on different platforms […]

Discover 2024 Summer Travel Trends

by | May 23, 2024 | Hotel Marketing Resources

As we look ahead to the summer season, understanding the latest travel trends is crucial for hoteliers aiming to attract and retain guests. Travelers are increasingly seeking personalized and unique experiences. Here’s a breakdown of the season’s emerging trends and why they matter for your property. Quiet Life Travel In a world dominated by constant […]