Read More Posts from TMG Staff Members
TMG Celebrates 2 Million Guest Reviews Responded To
Travel Media Group is pleased to announce that they have responded to an impressive TWO MILLION guest reviews with their industry-leading Respond & Resolve™ review response solution for hotels. This significant achievement underscores the company’s...![AI & Guest Review Response: Latest Developments [Webinar]](https://www.travelmediagroup.com/wp-content/uploads/2025/05/Screenshot-2025-05-05-at-7.58.15-AM-500x279.png "AI & Guest Review Response: Latest Developments [Webinar]")
AI & Guest Review Response: Latest Developments [Webinar]
Is all AI created equal? That is the big question to answer. You may be receiving pressure from higher-ups with questions like, “Are we implementing AI into the guest experience to make our hotel operations more efficient?” In this blog, we will discuss four questions...
Winter Guest Sentiment Report: 4th Edition
The winter season always keeps hoteliers on their toes, and this year was no exception. Despite the chilly temperatures outside, guest sentiment on online review sites continued to heat up, as reflected in this year’s Winter Guest Sentiment Report. The winter season...![Managing Your Hotel’s Food & Beverage Online Reputation [Webinar]](https://www.travelmediagroup.com/wp-content/uploads/2025/02/Managing-Your-Hotels-FB-Reputation.pptx-500x281.jpg "Managing Your Hotel’s Food & Beverage Online Reputation [Webinar]")
Managing Your Hotel’s Food & Beverage Online Reputation [Webinar]
In today’s hospitality world, there is a trend and concentration on food & beverage among travelers. Brands and management groups are beginning to include F&B and focus on its importance. In a conversation with Paul Coury of Coury Hospitality on the Suite...
The Love Language of Hospitality: Thoughtful Replies to Guest Reviews
In the world of guest satisfaction, words carry immense power. Every guest review, no matter if it’s glowing with praise or filled with constructive criticism, is an opportunity for hotels to communicate their love language: thoughtful, personalized responses that...
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