Marketing Strategies for Management Groups Post COVID-19 [Webinar] Part 1: Setting Standards and Social Media

by | September 25, 2020 | COVID-19

It’s hard enough to manage a portfolio of hotels, but a global pandemic complicates things even more. Now more than ever, management groups require a reliable and effective digital marketing strategy. So, what does a successful multi-property marketing campaign look like post-COVID-19? Today, we will discover how to incorporate social media marketing, online reputation management, […]

56 – COVID Hotel Industry Trends With Jan Freitag Pt. II

by | August 26, 2020 | COVID-19

In another special edition of the Suite Spot, Senior Vice President of Lodging Insights at STR, Jan Freitag returns to the podcast for an insightful conversation. Jan and his team at STR are continuing to closely monitor industry data and trends post-COVID-19.

55 – Adapting Your Hotels Website During COVID-19

by | August 12, 2020 | COVID-19

In this episode of Suite Spot, we talk about the adaptations hoteliers are making to their property websites in the midst of this pandemic. Travel Media Group Senior Website Product Analyst, Stephanie Courtois, joins host Ryan Embree to share how she, alongside the Travel Media Group product team, prepared our hotel partners’ websites for COVID-19 […]

54 – The Changing Traveler Experience: 2019 vs 2020

by | July 29, 2020 | COVID-19

In this episode of Suite Spot, Ryan Embree reflects on some of the post-pandemic effects of our everyday lives when it comes to travel. Ryan recounts the significant changes to the traveler experience of a hotel stay in summer 2019 versus summer 2020. He talks about how hoteliers have adapted their websites, social media, and […]

53 – Responding To COVID-19 Online Reviews

by | July 15, 2020 | COVID-19

In this episode of the Suite Spot, we discuss what to do when your hotel receives an online review related to the COVID-19 pandemic. Host, Ryan Embree, is joined by review response expert and Respond & Resolve™ Product Manager, Kristeena Seckinger, who walks us through which COVID-19 red flags to watch out for in your […]

Sustainability is Key in Hospitality Post COVID-19

by | July 13, 2020 | COVID-19, Hotel Marketing Resources

Sustainability in hospitality is a topic that has been debated for decades – as tourism grows in popularity worldwide, hoteliers are tasked with how to ensure their hospitality doesn’t have a negative impact on the environment. The industry has worked hard and made many positive strides over the last decade, especially as consumers become more […]