Read More Posts from TMG Staff Members

Responding to Hotel Reviews: Everything You Need to Know (2024)

Why Is It Important to Respond to Guest Reviews? As a hotelier, do you find yourself wondering why you should even bother responding to guest feedback? After all, you’re busy attending to the guests that are currently on your property and don’t have time to give...

TMG 2023 Fall Guest Sentiment Report

The busy fall season saw interesting travel trends and enormous amounts of guest feedback this year. Travelers were putting on display how they felt about their hotel visits this autumn by sharing their experiences across numerous review sites for hoteliers.  We went...

123 – State of the Industry with William “Chip” Rogers

It’s time to catch up on the state of the hotel industry with special guest Chip Rogers, President and CEO of the AHLA!  Ryan and Chip have important conversations around some of the most pressing and relevant current events happening in hospitality and give hoteliers...

122 – TMG Hospitality Trailblazers: Oliver Winter

Join Suite Spot host, Ryan Embree as he welcomes TMG Hospitality Traiblazer, Oliver Winter, to the podcast. Oliver is the founder and CEO of a&o Hostels which is the largest independent hostel chain in Europe!  These two discuss the hostel experience, a&o’s...

Planning Your Hotel’s 2024 Social Content Calendar

It’s that time of the year again, time to break out the content calendar and lay out a social media game plan for your hotel or portfolio of hotels in 2024. For hotel social champions, it’s all about staying ahead by exploring the latest social media trends, aligning...