Read More Posts from TMG Staff Members

63 – Top 5 Sentiment Tags in 2020

In this special edition of the Suite Spot, our review response team at Travel Media Group analyzes and identifies the Top 5 sentiment tags of 2020. Host Ryan Embree is joined by Product Director, Patrick O’Brien to discuss COVID-19’s impact on traveler reviews...

Building Customer Confidence for the 2020 Winter Season

Building Customer Confidence Your hotel’s success this 2020 winter season will hinge on a lot of different factors: some within your control and some outside of the property. One of the most important factors within your control is your hotel’s online reputation,...

There’s No Place Like Hotels for the Holidays: Targeting Leisure Travelers this Winter [Webinar]

 It’s the most wonderful time of the year – a time where most Americans hit the road (or skies) to visit family and friends. Although COVID-19 has had an enormous impact on the hotel industry, data projections still expect an influx of travelers this holiday season....

62 – Capturing Leisure Travel This Winter

In this episode of the Suite Spot, host Ryan Embree helps hoteliers prepare for the upcoming 2020 winter season and shares his thoughts on what to expect. Ryan takes a look at two major factors impacting travelers’ booking decisions this winter: the weather and...

Painting the Post-COVID Hotel Experience For Your Guests

We have talked a lot recently about guests’ comfort and confidence levels in travel right now. Pinpointing a traveler’s comfort level can be critical in anticipating the needs of your guests and assessing the type of experience your guest is expecting at the property....

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