Top 5 Review Response Trends for Hotels and Hotel Groups in 2023 [Webinar]

by Brandon Bell | Dec 23, 2022 | Hotel Marketing Resources

Watch the webinar: Online reviews for topics such as products, restaurants, and hotels are more relevant now than ever before. Reviews continue to be the best way to influence potential customers and guests to convert.  It is now standard practice for undecided...

106 – 2022 Year in Review with Dana Singer

by Brandon Bell | Dec 21, 2022 | Hotel Marketing Resources

The final Suite Spot episode of 2022 is here! Sit down with host Ryan Embree and Travel Media Group President Dana Singer as they reflect on the progress TMG has made over the past year and relish the amazing achievements it brought with it.  From exciting innovations...

How to Respond to Your Hotel’s Restaurant Reviews

by Brandon Bell | Dec 16, 2022 | Hotel Marketing Resources

Guest reviews are like a coin. On one side, they can generate astounding results for your business. And on the other side, they can have an immense negative impact on your business. As a hotel restaurant operator, it is important to note that you can influence your...

Level Up Your Hotel’s Social Media

by Brandon Bell | Dec 5, 2022 | Hotel Marketing Resources

It sure is exciting to see how rapidly social media changes over time. One minute platforms like Snapchat and Skype are relevant in their space, but they almost seem obsolete due to direct messaging and Zoom. Recently, the emergence of Tiktok has significantly...

Improve the Guest Experience from Check-In to Check-Out

by Brandon Bell | Dec 1, 2022 | Hotel Marketing Resources

People think a hotel visit begins when a guest walks to the front desk and officially checks in. They also believe that a hotel visit ends when you return to the front desk and check out. This may have been true in the past, but it is not anymore. The guest experience...