Waiting for guests to maybe, possibly leave your hotel a review is the strategy of yesterday. Hoteliers are learning the importance of being proactive in this new digital age. A reactive approach to reputation management puts hoteliers in a position of less power....
Travel Media Group is proud to release Social 2.0, a significant update to their Social Media Solution. TMG’s social solution is a one-stop-shop for all hoteliers’ social media needs – from creating to posting to managing content. The update streamlines...
Guest reviews provide valuable insights into the guest experience. Hoteliers should take advantage of the data that these reviews provide to get a better understanding of what guests think of their property. Figuring out what works and what doesn’t, what guests want...
March is Women’s History Month, so it seems like a good time to evaluate gender equality in the hospitality industry. As an industry, we are constantly striving for improvement, and while women are still underrepresented in hospitality, the numbers are growing. It’s...
Join host Ryan Embree and first-time Suite Spot guest Sammie Snapp, a social expert here at Travel Media Group, as they dive into the world of Instagram reels. Learn how hotels can leverage reels to expand their reach and boost engagement, as well as what kind of...