Online Marketing for Hotels

There has been a lot of discussion from the beginning of the current global health crisis about what hoteliers need to do to weather the storm and keep revenue flowing – mostly through maintaining stable marketing efforts and managing their hotel’s online presence. However, many hoteliers are facing challenges at the property level due to […]

So you’ve started using UTM codes. Now what? Google Analytics provides helpful reporting so you can see exactly which links were successful, informing your future marketing strategy. For instance, let’s say that you were able to find that a lot of people clicked on your email banner and converted to sales, but very few clicked […]

Utilize these effective hotel marketing strategies to increase traffic and booking conversions. [Updated Jun 13, 2023] Whether you’re running a unique small hotel business or have years of experience managing large-scale hotel groups, there is never a bad time to step back and reevaluate your strategy for hospitality marketing. Demand within any market shifts regularly, […]

The rise in the use of social media comes to many as little surprise. In a new world where domestic and international travel are both severely restricted, would-be wanderers are turning to their phones to get much needed interaction. Facebook saw that Instagram and Facebook Live views doubled within the first couple of weeks after […]

4 Key Takeaways  Thursday, April 16th, marked the last webinar of Smith Travel Research (STR) 5-week series showcasing the impact of the COVID-19 outbreak on the U.S. hotel industry. Below are some key takeaways from the presentation and where the industry stands today. 1. The US May Have Bottomed Out Although hotel occupancy dove to historically […]

As the coronavirus continues to sweep across the United States, travelers and hoteliers alike are faced with adversity. With event cancellations and plans with family disrupted, issues relating to travel plans lead to higher levels of stress. Fielding guest concerns can feel like an insurmountable task, but today we’ll discuss three common problems you’ll face, […]